Future-Proofing Hospitality: Unleashing the potential of a skill-driven workforce

The Indian hospitality landscape is in the throes of a profound metamorphosis, shaped by technological leaps, evolving customer expectations, and the rise of innovative business paradigms. Projections reveal a robust trajectory, with the industry expected to burgeon at a CAGR of 8.7 percent from 2023 to 2028, catapulting the market to a staggering INR 2.7 trillion by 2028. This growth, fuelled by increasing disposable incomes, burgeoning tourism, and an expanding middle class, is set to usher in over 8 million new jobs, solidifying the sector’s pivotal role in India’s economic tapestry.

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